I do not see the whole app on JHub tablet, what should I do?
Adjust the font size in your tablet settings.
How to wake up my caravan?
To turn the sleep mode (battery isolation switch) off, press on the battery sign.
If the battery isolation mode is on, check if the manual battery switch is off and turn it back on.
Is there a different JHub app for the tablet and the phone?
No, the JHub tablet and your phone use the same app. Just search for JHub in the Apple App or Google Play stores and download, the App is smart enough to understand if it being installed onto a tablet or a phone.
Where can I purchase ControlNode102 or JHub tablets from?
Can the JHub work with the JHub Tablet and the JHub App at the same time?
What devices are compatible with JHub app?
The JHub App is compatible with Android 4.2 or later and iOS11 or later. If you have an earlier Android or iOS version, please upgrade your phone or operating system to experience the benefits of the JHub.
Where exactly do I find the ControlNode102?
How do I pair my phone to the ControlNode102?
The screen on my OdysseyControl froze. What do I do?
I’ve fitted a battery to the BP35, but it’s not detected in the OdysseyControl.
I think one of my loads is not receiving power?
None of my loads appear to be powered and I can’t use the OdysseyControl to power the loads on again.
In this situation, when you attempt to power loads from the OdysseyControl, the resultant pop-up message will help to diagnose why the loads are no longer powered. It could be eco mode switched on, low voltage mode switched on, or there’s no bluetooth connection
Can I use my BatteryCheck on my starter Battery?
Can I use my BatteryCheck on my dual battery system or battery bank?
As long as the battery system or bank does not exceed 100A peak or 80A continuous draw or charge then there is no problems using the BatteryCheck. Just ensure that all negative connections on the batteries go through the BatteryCheck. Please note, the BatteryCheck will monitor and report on the whole system as one energy source. The BatteryCheck cannot monitor individual batteries in the bank.
Why is information including time remaining more important than measuring volts?
Can the Trek be used with power supplies other than the BP35?
The Trek has been designed to function only with the BP35 unit. Although the BP35 can be used without the Trek monitor, the Trek cannot relay data on its own.
I have incorrect water tank level readings on the Trek.
Ensure the tanks monitoring is enabled (see manual).
In the majority of cases, the reason of the incorrect water tank level reading is residue in the water tanks or dirty senders.
Flush the tanks several times with clean water, fill them with water again and add tank cleaner, drive for a while to slosh the water around, empty the tanks and refill them with fresh water.
Why should I use the BatteryPlus35 and Trek combo over a standard battery charger or voltmeter?
The BP35 and Trek system is a fully integrated Battery Management/Monitoring system. It includes a battery charger, power supply, low voltage disconnect, 12 output distribution board (rated at 10 & 15 amps), built in solar regulator, electronically reset-able fuses, AUX connection (direct connection for Anderson plug), water tank monitoring and battery charging/discharging ratings. The Trek unit can then display net amps, amps in from solar panels and amps in from AUX input whilst also controlling two water pumps.
Why are the water tank readings on my Drifter incorrect?
If you suspect your water tank level readings are incorrect, please check the following:
- Are the tanks enabled for display on the Drifter?
- Is tank wiring correct?
- Are the tanks used for salt water, grey water and detergents as these can affect water tank level readings?
How does the Drifter calculate time remaining?
The Drifter measures current going into and out of the battery via a shunt. This information is then used to accurately estimate the remaining time and capacity of the battery.
My Drifter screen has gone blank, what should I do?
You should remove the Drifter screen from the wall bracket by pushing the unit in and sliding up. This will allow you to access to the connector plugs at the back of the unit. Disconnect these plugs and reconnect to reset the unit and then mount the Drifter screen back to the bracket. If the problem persists, the Drifter loom connections to the battery will need to be checked (Refer to wiring diagram in manual).
Can a higher rated shunt be used with the Drifter?
Yes, please ensure the resistance is 1mΩ ± 5%.
My Drifter is telling me that it's discharging while I'm on a 240v connection, why?
In this situation, it is most likely that the shunt has been wired back to front. While this does not cause any damage, you should contact your local caravan service centre to rewire the shunt correctly.
How do I set my Drifter parameters?
Please refer to page 10-11 of the Drifter manual for a step by step guide. To enter Set-up Mode press and hold the Home and Backlight buttons for at least five seconds. The table in the manual shows which parameters can be set.
The Drifter is giving me an inaccurate Time Remaining figure, how can I fix this?
The Drifter does initially need to be taken through 2-3 full charge/discharge cycles of the battery. Connect your power supply/battery charger up to a 240V connection and fully charge the battery, leave on charge for 24 hours and then discharge your battery back down. Repeat 2 – 3 times. This process allows the Drifter to learn the minimum capacity and the maximum capacity of your battery to provide accurate Time Remaining information.
Is the Drifter compatible with Lithium batteries?
No, the Drifter is not currently compatible for use with Lithium batteries.
Could not find the answer?
Leave your question for BMPRO customer service via the form below or call us on 03 9213 8430.